This Privacy and Cookies Policy pertains to Whitehouse Flexible Tubing Ltd. This privacy policy explains how we use any personal information we collect about you when you use this website (flexible-tubing.com).

Topics:

• What information do we collect about you?
• How will we use the information about you?
• Marketing
• Access to your information and correction
• Cookies
• Other websites
• Changes to our privacy policy
• How to contact us

What information do we collect about you?

AtWhitehouse Flexible Tubing Ltd we collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete contact forms, provide feedback and participate in competitions. Website usage information is collected using cookies.

• Personal data including First Name, Last Name
• Data for contacting you; Billing address (s), Delivery address (s), Telephone and E-mail.
• We collect financial data but this is not stored on our website or webserver. It is processed by our financial partner. During the transaction your data is encrypted.
• Purchase Data – This is your previous purchase information.
• Technical User Data – Details of your IP address, the browser you used to access the website and in some cases the device you used to access the website.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website.

Whitehouse Flexible Tubing Ltd will not share your information for marketing purposes with any other companies. In processing your order, you will make your credit/debit card payment with our partners at Sage Pay and PayPal.  No payment data is stored on the Whitehouse Flexible Tubing Ltd website.

Marketing

Occasionally we would like to send you information about products and services of ours, which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date by contacting us and requesting removal.

If you no longer wish to be contacted for marketing purposes, please contact us.  You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address: Whitehouse Flexible Tubing Ltd,Britten Street, Redditch, Worcestershire, B97 6HD

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information please visit http://www.allaboutcookies.org

The cookies we use on our website is to anonymously store session information about your visit if you have logged into the website and for Google Analytics to give us analytical information about the websites use. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated in September 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

• by email: whitehouse@flexible-tubing.com
• or write to us at: Whitehouse Flexible Tubing Ltd,Britten Street, Redditch, Worcestershire, B97 6HD